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Ballan Accident & Breakdown Towing

A fast and friendly towing company that’ll come through when you need it most.

Car can’t start?
Got a flat?

Locked your keys in the car?
Had a few issues with your car and need to get it to your mechanic asap?

It’s great having a car. Until you don’t.

It always seems to happen at the worst time too. You don’t need the stress right now.

Who should you call?

There are heaps of dodgy towing companies out there:

Giving people the wrong address of pick up lots.

Arriving 5 hours late with no apology or reason for why they are late. Or leaving people stranded with no record of service requests.

Towing companies who just want to take people’s money and run.

You’ve seen cars getting towed on their wheels. There’s no way you want your car messed up with shonky techniques.

How do you find a towing company that’s quick, will take great care of your car, and won’t charge you an arm and a leg to get it where it needs to go?


3 Tips to find a professional towing company

Tip 1: Check in with your insurance company

Your friends and family might point you to a towing company they’ve used in the Ballan area. But how often have they actually used the company?

Your insurance company has a list of Ballan towing company providers they recommend to their customers every day. You’ll have a better chance of getting a professional and fair priced tow if you use a company your insurance company trusts.

Tip 2: Look up reviews

Google the business and look up customer reviews from Google, local service business listings, and Facebook. Pay particular attention to reviews in the past 6 months.

An established towing company usually has a strong reputation - or they wouldn’t survive. There are exceptions of course. Checking reviews is an easy, quick way to find out what the business does well - and not so well.

This will give you an idea about whether they will truly come through for you when you need it most. 

Tip 3: Confirm your quote

Beware of towing companies with hidden costs. Ask for a quote and you should expect to pay for exactly that amount (or very close to it).

Check for release charges, after hours fees (if it doesn’t run 24/7), and emergency call out fees. You shouldn’t have to fork out for a professional, reliable, tow, no matter how urgently you need them.


What you can expect from Ballan Accident & Breakdown Towing

We deal with accidents and breakdowns happen everyday. That’s why when you need emergency roadside assistance, you can rely on us: the towing company the big insurance companies use. We’re here for you:

  • Anytime, any day - we run 24 hours a day, 7 days a week with a responsive emergency call out service
  • Spotless, well equipped tow trucks to keep your vehicle secure
  • Fast and friendly drivers
  • Careful handling

You can expect a smooth service that’ll minimise your stress so you can get on with your day.


The towing company others rely on

As a VACC Accredited Member, we are committed to giving you a caring, reliable, professional towing service in tough situations.

We tow for all insurance companies - and we’re affiliated with roadside assistance companies such as Allianz Global, Australia Wide Assist and Digicall Assist. These companies depend on us for fair pricing, and an A+ service for every customer.

Experienced tow drivers to get you out of trouble in more places

Our Ballan tow truck drivers are fully trained, fully licensed, and insured. What’s more, they have plenty of experience towing customers out of the most difficult, inconvenient places and situations.

  • Salvage and recovery
  • Undercover carparks
  • Clearways
  • Breakdown locations
  • Stolen vehicle recovery
  • Heavy haulage

Need us to keep your item overnight? No problems. We have a secure holding depot or storage yard if needed.

4 Locations, wide service area

With 4 depots around Victoria, we mainly service the western suburbs of Victoria. But we will go Australia-wide if needed at very competitive prices.

Well equipped fleet

We have a fleet of 5 tow trucks with capacity for a range of towing items. A small truck to fit into tight spaces like undercover parking. And huge trucks that can tow other trucks.

  • Cars
  • Boats
  • Caravans
  • Motorcycles
  • Trucks
  • Buses
  • Trailers
  • Machinery
  • Forklifts
  • Containers
  • Elevated work platforms
  • Portable toilets
  • Show cars

We’ll use the right tow truck to suit your item - with all the equipment needed to properly mount and secure the load.


Details we need, to give you a tow

  • Explain the situation
  • Provide:
    • Your name
    • Your address
    • Car make and model
    • Car current location
    • Car destination

Call 0418 535 402 for a fair quote and book your tow. Our Ballan towing service is open 24 hours a day, 7 days a week.

© 2017 Town & Country Accident & Breakdown Towing. 24-7 Emergency Tow Truck Service - Vehicle Towing & Car Transport servicing Werribee, Hoppers Crossing, Melton, Bacchus Marsh, Ballan, Geelong, Winchelsea, Torquay, Anglesea, Lorne, Ocean Grove, Drysdale, Balliang & Rockbank.